REFUND POLICY
Effective date: September 5, 2026
Lucas Golden Enterprizes LLC aims to provide thoughtful, high-quality services. This Refund Policy explains when a refund may be requested for services purchased directly from us.
Refund requests are considered on a case-by-case basis. To be eligible, you must contact us within 14 days of purchase and provide your order details along with a clear explanation of the issue.
Completed strategy sessions, work already delivered, third-party costs, domain or hosting fees, and services substantially performed before a cancellation request are generally non-refundable. Deposits reserve project capacity and are non-refundable unless otherwise agreed in writing.
Email your request to us with your name, the email address used for purchase, the service purchased, the date of purchase, and the reason for your request. We will review your request and respond within 10 business days.
If approved, refunds are returned to the original payment method. Processing times depend on your financial institution and may take 5–10 business days after approval.
We may update this policy from time to time. The latest version will always be available on this page, along with its effective date.
For questions about this policy or a refund request, please call +1 307 301 9408 or visit our contact page.